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A party offered a text message to prove both notice and the truth of the matter asserted. A party relied on common practice, but the record includes facts suggesting that practice was unreasonable or incomplete in this setting. The opponent argues that custom ends the analysis.
How should the court, tribunal, or decision maker resolve the dispute? Discuss the strongest arguments for each side, state the controlling rule for hearsay, apply it to the material facts, and explain the likely remedy or consequence.